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Misunderstandings In The Workplace - How To Clarify Expectations And Meet Goals
By: Allie Casey

A common complaint from managers revolves around unmet expectations from direct reports and their teams. Similarly, workers complain that expectations are not clear and leave too much room for misunderstandings and assumptions.
You Only Get One Chance To Create A First Impression
By: Michael Davel Anderson

Why do some salespeople make it look so easy? Most likely their secret is that they have developed an effective sales message. Before starting to make customer sales calls you need to develop a strong sales message that clearly conveys to the customer what products and services you and your company are selling.
5 Top Franchise Financing Options Discussed
By: Cory Barber

A perceived obstacle that sometimes is mentioned from candidates I work with as a franchise consultant is this: "What is the best way to finance this franchise business venture?" This is a very legitimate question that needs to be addressed.

Your Business Mindset - Friend Or Foe?
By: Steve Smith

Taking The Stress Out Of Financial Management
By: Caroline Jordan

5 Franchising Lies Exposed
By: Cory Barber

A Human Resource Guide To The Induction Process
By: Peter Mitchell

Building Trust To Become A Better Manager
By: Becky Regan

Connect With Your Target Market - Do You Have A Target Market Story?
By: Amy Franko

Discover Intended Outcomes To Manage Customer Experience Effectively
By: Lynn Hunsaker

Five Time Saving Tips Using The Computer For Information Management
By: Shirley Fine Lee

Discover Your Brand's "Pivot Point" To Power Future Growth
By: Phillip Davis

Networking And The Art Of Persuasion
By: Darlene Willman
Are You Guilty Of The 60/6 Imbalance?
By: Bill Quish
At a recent exit-planning seminar, the presenter spoke about a truism that really caught my attention. What he was referring to was that the average business owner spends 60 hours planning for the start-up of a business but fewer than six hours planning for his/her one-time, life-changing exit from the business!

How To Stop Feeling Displaced At Networking Events
By: Darlene Willman
A few of my friends are very powerful and well known in certain circles, however they tell me sometimes they feel out of place when they attend events that no one knows them.

How To Prevent Repetition From Dominating Meeting Time
By: Shirley Fine Lee
How many meetings have you been to where you felt like saying something or the eye rolling of other meeting attendees means they seem to be thinking "please shut up so we can continue" to someone else at a meeting who wouldn't let go of some topic they brought up.

HR Managers - Publish This Stress Relief Guide For Your Busy Executives and Managers
By: Peter Mitchell
There is no question about it, we live in a stressful business world. Sources of stress are plentiful and varied. Paradoxically, the sources of stress can be both happy and sad events.


Interaction Bridges For Customer Commitments
By: Lynn Hunsaker
For customer experience management (CEM), it's natural to focus on smoothing interaction difficulties between paying customers and sales and service representatives.
Simple Steps To Determine Starting Pay For New Hires
By: Becky Regan

Here's a familiar scenario: you, as the HR Manager, are under pressure from the hiring manager to extend a job offer (right now!!) to a candidate for an open job in his department. He wants to offer them a salary that you think is too high, based on your gut instincts and your pulse of your competition's pay packages.
Solo Professionals And Self-Doubt - Simple Strategies To Deal With Self-Doubt
By: Amy Franko

My business victories, big or small, are sometimes an exercise in moving out of self-doubt.